Privacy Policy
At The Experience, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and use our website and related services.
1. Information We Collect
a. Personal Information You Provide:
When you make a booking, register for our services, subscribe to newsletters, or contact us, we may collect information such as:
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Name
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Email address
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Phone number
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Passport details (if required for visa assistance)
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Payment information (processed securely through third-party payment gateways)
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Other relevant travel details
b. Automatically Collected Information:
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When you visit our website, we may collect non-personal data such as:
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IP address
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Browser type and version
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Pages visited and time spent
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Referring website URLs
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Device information
c. Cookies and Tracking Technologies:
We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
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We use your data to:
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Process and manage your bookings and travel requests
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Communicate important information related to your travel plans
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Provide customer support
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Send promotional materials and newsletters (only if you consent)
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Improve our website, products, and services
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Comply with legal and regulatory obligations
3. How We Share Your Information
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We do not sell or rent your personal information to third parties. However, we may share your information with:
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Service providers and partners (hotels, airlines, transport, visa agencies) to facilitate your bookings
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Payment processors to complete transactions securely
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Legal authorities or government agencies if required by law or to protect rights and safety
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All partners are required to protect your data and use it only for agreed purposes.
4. Data Security
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
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Accessing the data we hold about you
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Requesting correction or deletion of your data
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Withdrawing consent for marketing communications
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Objecting to or restricting certain processing activities
To exercise your rights, please contact us using the details below.
6. Retention of Data
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
7. Children’s Privacy
Our website and services are not intended for children under 18. We do not knowingly collect personal data from minors. If we learn that we have collected such data, we will delete it promptly.
8. Third-Party Links
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

