Terms and Conditions

Information provided in proposals do not confirm any booking until payment is received and services are confirmed. All services are subject to availability at the time of confirmation.

The proposed itinerary is suggestive. The order of stays, activities, and transfers may be modified to ensure the best possible experience.

Any change in the number of travellers will affect the overall cost.

Prices are calculated based on the current exchange rate. Fluctuations in exchange rates at the time of final payment may affect pricing.

Rates are subject to change without prior notice due to unforeseen circumstances such as fuel surcharges, government policy changes, airfare/tax fluctuations, or supplier revisions.

Any amendment requests after confirmation are subject to availability and may incur additional charges.

Amendment fees vary depending on the type of change (e.g., flights, dates, hotels) and supplier policies.

Please communicate amendment requests promptly for timely processing.

While itineraries are carefully planned, unforeseen events such as weather disruptions, road closures, natural disasters, strikes, pandemics, government restrictions, or other force majeure situations may require changes.

Alternative arrangements or itineraries of equal value will be offered where possible.

No refunds or compensation will be provided for unused services due to such changes.

The Experience reserves the right to amend, vary, or cancel any part or the entire itinerary due to events beyond its control.

Airfare is subject to availability until tickets are issued. Prices may fluctuate until full payment and ticketing.

Visa issuance is at the sole discretion of the respective consulates.

Visa fees are non-refundable under any circumstances. Re-applications require payment of fresh fees.

Any increases in statutory taxes, visa charges, or fees due to incorrect documentation are the client’s responsibility.

The Experience acts only as a booking agent for third-party service providers such as airlines, hotels, and transport companies.

The Experience is not liable for injury, loss, damage, delay, or cancellation caused by third-party providers or circumstances beyond its control.

Any claims related to third-party services must be made within 7 working days of the completion of the service.

To the extent permitted by law, clients agree to hold The Experience harmless from any claims arising from the use of third-party services.

Comprehensive travel insurance covering medical expenses, trip cancellation, loss of baggage, and personal liability is strongly recommended.

The Experience is not responsible for insurance company decisions or delays in claims processing. Assistance will be provided to the extent possible.

Insurance should ideally cover 15 days beyond the travel dates.

Standard hotel check-in time is 14:00 hrs and check-out time is 12:00 hrs.

Early check-in or late check-out is subject to availability and may incur additional charges payable by the client.

Hotels may require refundable security deposits at check-in.

Clients must adhere to transfer and sightseeing times as per the final itinerary; no refunds will be issued for missed services due to client delays.

The Experience is not responsible for itinerary changes requested by clients during the tour.

Airlines and transport providers have fixed baggage policies. Additional luggage may incur extra charges.

Clients should label their luggage clearly and avoid carrying valuables in checked baggage.

The Experience is not responsible for lost or stolen baggage.

Service vouchers for hotels, transport, and activities will be issued only after full payment is received.

Vouchers will be sent within 3 working days of receipt of final payment unless specified otherwise.

Personal information collected is used solely for booking and communication purposes and handled in accordance with applicable data protection laws.

The Experience does not share personal data with unauthorized third parties.

These Terms and Conditions are governed by the laws of India.

Any disputes will be subject to the exclusive jurisdiction of the courts in Mumbai.